Click to open site. Check out our associates showing off their game winning end zone dance as part of a challenge by fellow Kansas City based company GEHA Health. Immediately, my husband called and spoke with a customer service representative called Hector. District manager conducted the interview. Helzberg Masterpiece options which included AGS-certified diamonds. Many minutes and other workers later they found it. Having problems with Helzberg Diamonds Shops? About Helzberg Diamonds. I need a new lifetime inspection card sent to me however I was told since our wedding rings were purchased in... Store Located at NE Mall, Hurst, Texas. Discuss the issues you have had with Helzberg Diamonds Shops and work with their customer service team to find a resolution. Offers free returns and exchanges 8. Also, my husbands ring is now completely rose gold again! © 2004-2021 ComplaintsBoard.com. I have been waiting for my wedding and engagement ring for five weeks now. Headquarters1825 Swift Ave, Kansas City, MO 64116-3644Email this Business, Need to file a complaint? $199.99 $ 199. But in real life, it looks different than the picture - it was dark grey/almost black on the edges instead of silver. A free inside look at company reviews and salaries posted anonymously by employees. So we went in and mentioned that we were not happy with this. 21 Helzberg Diamonds office photos. Helzberg Diamonds Shops Customer Service Contacts +1 800 435 … Helzberg diamonds are particularly popular among celebrities because Helzberg diamonds have the reputation of being the most elegant, especially their designed diamond jewelry that is always followed with high demand. Learn about buying diamonds, ring selection, gemstone jewelry and more using our online learning guide. You can find contact details for Helzberg Diamonds Shops above. The customer is not really given the option to pick and choose the setting and diamond because Helzberg only sells the collection mounted. Actually, though, that may be a problem. Prices were way too high compared to even the fancier stores. As an Organization it is very important that everyone who works for Helzberg or any other organization learn what the Mission, Vision and Values of the Organization are so they may treat all their customers with respect, and so that the customer feels that they matter as consumers of the products being sold. Recently I had my engagement ring and another ring sent in for repairs. G06A, Tyler TX, 75703. Almost 100 years experience allows Helzberg Diamonds to position itself as a leading and pioneer diamond jewelry store in the U.S. WORST CUSTOMER SERVICE EVER!! The Berkshire Hathaway–owned retailer has ordained hundreds of its associates through a partnership with the Universal Life Church (ULC), the nondenominational religious group that is known for ordaining anyone who applies to become a minister. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Helzberg Diamonds Shops Customer Service. Resolved Helzberg Diamonds — poor quality and even worse customer service A AVH My husband purchased my 2 cttw solitaire engagement ring at Helzberg's and when we received it back from having it sized, the stone was completely loose in the setting. I wrote to Helzberg about the earring and have never received a response. We did purchase the warranty package for the ring, so since the date of purchase the ring has been inspected every 6 months as required by Helzberg. 0 Reviews | Add new. We dropped off the ring to be replaced on 2/22/13 & I received the new ring sometime in May of 2013. So, yes I blame YOU Helzberg Diamonds. And Helzberg refuses to replace it. Warren Buffett does things completely differently to most people engaged in M&A. Helzberg Diamonds is a jewelry retailer founded in 1915 by Morris Helzberg that has 210 stores in 36 US states. Bear in mind that Helzberg only sells their Masterpiece collection mounted, so you can’t pick and choose your setting and diamond. Made purchase on 12/20 for christmas, had 30 days to return items. The last inspection for the ring was 5/14/14 where I was told the ring looked great & nothing was wrong with it. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. They then said they would see what they could do for us. Use this comments board to leave complaints and reviews about Helzberg Diamonds Shops. —2 days ago 327 Helzberg Diamonds reviews. They admitted they were wrong - our ring hadn't come in. Existing Cardholders: see your credit card agreement for Account terms. Helzberg Diamonds Ordains Associates To Become First Jeweler To Offer Free Marriage Ceremonies By Helzberg Diamonds prnewswire.com — KANSAS CITY, Mo., Oct. 1, 2019 /PRNewswire/ -- Helzberg Diamonds is taking its customer service to the next level by inviting couples to get legally married at any of their more-than 200 stores – for free. Sd on WeddingWire for this nonsense concern about Helzberg Diamonds Shops customer.... Jewelry sales associate interview questions and 1 interview reviews corporate same thing no refund because ring was sized course timeline. Parties who publish complaints, reviews and/or responses on this ring is only a year,... Upgraded and wedding bands and it “ should ” be back soon Helzberg is the reason for nonsense... Life, it looks different than the picture - it was supposedly settled until 2 days of wearing the is! 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