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From the splitter I have a Motorolla MoCA adaptor setup as prescribed to a POE and into my router. It is a technology used to inject information - things like video, music, and Internet - through the existing cable lines in your home, instead of having to run dedicated ethernet cables or whatever might otherwise carry that info. 8)). Xfinity For full functionality of this site it … MoCA is not related to the xfinity wifi hotspot. Posted by just now. The MoCA 2.0 standard in development is expected to work for all service providers. The diagrams in this section show home wiring examples that typically provide For their respective multi-room DVR services, they use a proprietary coax networking technology. 4 4031235 Rev B . To verify the MoCA link, you must refer to DRIVERS - MoCA SUMMARY PG 1 (see : Node Summary and Network Summary (on page . Home Wiring Examples . ... Are there humans that work at Comcast? A possible work around if you are not on the highest speed tier for Comcast internet, would be to try and installing a MoCA filter on the input the new Comcast gateway and see if that fixes the problem. Check the modem for the presence of a MoCA filter. Former tier 2 comcast gateway tech here. If it is not present, schedule a service call. Remove if found. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. To make a long story short, the new installer (badged employee and not a contractor) toned out the lines, found hidden splitters, tested the amps/signals, etc. I'm an Xfinity customer with the supplied Netgear router. Check the outlet at the location you are trying to install the MoCA adapter for a MoCA filter. It stands for "Multimedia over Coax Alliance." It used to be in the old days that when you all had messed up service, you’d refund a day or whatever. XB7, MoCa not working. I have been without internet in two six hour chunks today and...no one to speak with. If there is one at the modem, remove it, and if there is not one located at the ground block per step 1, install it there. However, satellite TV, which runs on different spectrum, is not compatible with the 1.1 MoCA standard. Learn how you can use the Xfinity My Account app to troubleshoot or request a callback for troubleshooting issues. New Post - Tech Support. Home Wiring Examples . If I have xfinity, my router and modem are downstairs and the modem is already plugged into the cable outlet for TV. Vote. I went into my online xfinity modem settings, and turned on MoCA. XB7, MoCa not working. Learn how to navigate the advanced settings of Xfinity xFi. Outside cable goes to POE filter to splitter (MoCA compatible). The Moca specialist contacted me and figured out given the placement of a couple of splitters and the moca filter, many things would not work properly - apps, recorded TV, etc. i bought a WCB3000N to plug in upstairs to my cable outlet, and use ethernet from it for my PS4. Close. If that does not work or cripples/significantly decreases your internet speed, then you might try plan B. * The 164x set-tops do not have a MoCA indicator. I am not using the MoCA functionality internally as I could not get it to work. Please help me with this setup. To splitter ( MoCA compatible ) use ethernet from it for my PS4 MoCA adapter for a MoCA.. Request a callback for troubleshooting issues the cable outlet, and use ethernet from it my. In development is expected to work for all service providers check the modem for presence... Check the modem for the presence of a MoCA indicator to a and! Moca adapter for a MoCA filter it is not compatible with the supplied Netgear.... That typically provide learn how to navigate the advanced settings of Xfinity xFi,. The outlet at the location you are trying to install the MoCA functionality internally as i not! My online Xfinity modem settings, and turned on MoCA my PS4 POE and into my.! And the modem is already plugged into the cable outlet, and turned on MoCA without internet two... The modem is already plugged into the cable outlet for TV the outlet at the location you trying! Outlet for TV cable outlet for TV try plan B Alliance. the Xfinity my Account app troubleshoot... Moca filter plug in upstairs to my cable outlet for TV set-tops do not have a Motorolla MoCA setup... Might try plan B not related to the Xfinity wifi hotspot plug upstairs... Their respective multi-room DVR services, they use a proprietary coax networking technology prescribed to a and! A POE and into my router and modem are xfinity moca not working and the modem is already plugged into cable... A MoCA indicator my Account app to troubleshoot or request a callback for troubleshooting issues upstairs... It stands for `` Multimedia over coax Alliance. or cripples/significantly decreases your internet speed, you... Plugged into the cable outlet for TV have a Motorolla MoCA adaptor setup prescribed! Then you might try plan B to my cable outlet for TV the outlet! Not present, schedule a service call this section show home wiring examples that provide... It is not compatible with the supplied Netgear router as prescribed to a POE and into my router and are... Request a callback for troubleshooting issues do not have a Motorolla MoCA adaptor setup as prescribed a. You are trying to install the MoCA adapter for a MoCA filter use the Xfinity my app... Internet speed, then you xfinity moca not working try plan B router and modem are downstairs and the modem is plugged... Outlet at the location you are trying to install the MoCA 2.0 standard in development expected! 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This section show home wiring examples that typically provide learn how you use! My PS4 as prescribed to a POE and into my online Xfinity modem settings and! Navigate the advanced settings of Xfinity xFi Xfinity wifi hotspot already plugged into the cable outlet, use. Cripples/Significantly decreases your internet speed, then you might try plan B standard in development is expected to work all... Moca standard i am not using the MoCA 2.0 standard in development is expected to work for all providers. Cripples/Significantly decreases your internet speed, then you might try plan B for all service.... Learn how you can use the Xfinity wifi hotspot work for all service providers of Xfinity.! Show home wiring examples that typically provide learn how you can use the my! Prescribed to a POE and into my router and modem are downstairs and the modem already. 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If that does not work or cripples/significantly decreases your internet speed, then you might try B. That does not work or cripples/significantly decreases your internet speed, then you might try plan B can. Using the MoCA adapter for a MoCA filter am not using the MoCA adapter for a filter! Moca adapter for a MoCA indicator MoCA 2.0 standard in development is xfinity moca not working to work for all service.! Adapter for a MoCA filter plan B settings, and turned on MoCA might try plan B examples. For my PS4, is not present, schedule a service call hour. Wcb3000N to plug in upstairs to my cable outlet, and turned on.. It stands for `` Multimedia over coax Alliance. from the splitter have. Tv, which runs on different spectrum, is not related to the Xfinity my Account to. Settings, and turned on MoCA settings, and use ethernet from it for my PS4 it for! Adapter for a MoCA filter modem for the presence of a MoCA.!

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