This is a reduction of 545 passengers against our normal operating limit of 895. Maximising social distancing requires cooperation from all passengers. Whilst it is good to be able to stay in your car, what about the toilets, especially if the seating areas are closed. “Vehicle deck only” crossingsWhilst safety legislation requires passengers vacate vehicle decks for the duration of the crossing, Red Funnel is pleased to announce that from Thursday 19th March it will operate a number of special “vehicle deck only” crossings, whereby the main passenger accommodation areas will be closed, and passengers must remain in their vehicles. Please note: By law it is mandatory for all passengers to wear a face covering when travelling with Red Funnel unless under 11 years of age or exempt. UPDATE 5.30m: A member of staff said the Red Eagle is waiting for a passenger to get off. Deployment of Red Funnel’s PRP coincides with guidance from the NHS and UK Government and varies in accordance with the most current incident level classification. The Red Jet timetable will also see a few adjustments within the festive time period. Collins: “An unprecedented exception”Fran Collins, CEO, said: “We’d like to thank the MCA for working with us to identify solutions to allow our passengers this option during this exceptional time. Red Funnel has an internal Pandemic Response Plan (PRP) and is working closely with the Isle of Wight’s Local Resilience Forum (LRF) to ensure that we are taking all appropriate, effective safety measures to help prevent the spread of COVID-19 (Coronavirus). Led by our Pandemic Response Team, Red Funnel will continue to follow the advice of the World Health Organisation (WHO) and Public Health England (PHE) in regards to COVID-19. With the health and safety of our customers and team our number one priority, we have decided to temporarily close our Vehicle Ferry ticket offices, at both Southampton T1 and East Cowes, until further notice. Foot passengers are NOT permitted to board the ferry, Latest COVID-19 (Coronavirus) Travel Updates, Your mini guide to some of the best Isle of Wight pubs, In the surf - guide to watersports on the Wight, Meet the woman behind the Isle of Wight Festival - Annie Horne, Meet the Cheesemakers at Briddlesford Lodge Farm, Cowes Week: Best 5 Things to Do with the Family, A guide to the best Instagram spots on the Isle of Wight. Depending on the country you were visiting, you may need to self-isolate upon returning home. No. By law, Red Funnel must refuse travel to customers who can (but do not) wear coverings. For more information, please see our Face Coverings FAQs page. All areas of the ships and terminals are subject to a high frequency cleaning scheduled, but we are paying particular attention to specific high-touch areas including, but not limited to, hand rails, door plates, door handles, chair grab points, lift buttons, taps, counter tops, sink areas, radios, light switches etc. We have very exciting plans to regenerate the local area and our terminal site in … For your added protection we are also asking our customers to take the following preventative measures when they travel with us: For added reassurance on your journeys, we also recommend you consider travelling during off-peak times and days. Across the business we have increased the amount of hand sanitiser dispensers and increased the communications regarding handwashing and personal hygiene for staff and passengers. Other people should use the loo in the terminal beforehand, surely! Ferries to and from Southampton are operated by Red Funnel. When planning travel it is worth considering: For more info go to our timetables or check availability on the booking page. Cross-Solent operator Red Funnel have cancelled at least 2 scheduled sailings on their East Cowes-Southampton vehicle ferry service this morning (Friday). Ultimately, the responsibility for social distancing compliance remains with each individual. Please note: our Contact Centre and Customer Services are currently experiencing a very high volume of calls and emails, and we thank you for your patience as we try to process these. Azurtane began trialing its exhaust gas sensing equipment with Southampton-based ferry company Red Funnel in 2013. Further questions and answers will be published on the operator’s Covid-19 Travel Questions FAQs page. If the country you are returning from has been removed from the list and you need to self-isolate upon arrival, refer to the next FAQ below. As face coverings must be worn aboard our ferries and inside our terminals we also remind all passengers that food and drink may only be consumed on the outer decks at this time. More to follow. Freight-only sailings have restricted capacity and are available for freight vehicles only. As you will not be permitted in the main passenger area, you must contact us at customerservices@redfunnel.co.uk, ideally at least 48 hours in advance of your sailing as our team will need to make the necessary safety arrangements for you to remain on the vehicle deck. 50.895725 -1.403852 2017 , Red Funnel , UK , Uncategorized Car Ferry , Cowes , Isle of Wight , Red Funnel , Southampton , The Solent , UK Accordingly, Red Funnel is unable to waiver from this process, which has been established to protect the Island community. One of the advantages of ferry travel over flying is we can filter in fresh sea air throughout your journey. We have hand washing facilities in all of our toilets, both on-board and in the terminals. Accordingly, we strongly encourage you to follow the advice in the Sail Safe section of our website. We have very exciting plans to regenerate the local area and our terminal site in … Please also note that depending on the configuration of freight/cargo on board your scheduled return crossing, for safety reasons, it may not be possible for you to remain inside your vehicle. Four crossingsUntil further notice, the following vehicle ferry crossings will be restricted to “vehicle deck only” at this time, with other services operating normally: Vehicle space will be restricted on these crossings to due to requirements for larger gaps between vehicles as a means of ensuring adequate pathways should there be a need to evacuate. 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