With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. Set Seat Cushions on the floor to see if they fit your room in your desired configuration. The idea is to shrink the Sac to fit in a duffel that’s one size larger than the Sac was originally delivered in. To keep your Sac looking its best over time, make a habit of fluffing it every time you use it. Any shipping and/or delivery fees are non-refundable. A: Watch the video here or follow these steps: Unwrapping and fluffing tips: When your Sac arrives, unzip the duffel, remove the Sac Insert from the duffel, and remove and discard the plastic bag around it. Once it’s halfway done, flip the Sac and lie on it again. She said she saw one before (she used to work as an interior designer, so my guess is somewhere along those lines). Products are guaranteed against all manufacturer defects. Your discount is not valid with any other offers, on floor samples, sale/clearance items, on purchase of gift cards, shipping and processing fees or taxes. Instead, just spot treat any dirt or stains and allow to air dry. After you receive the shipping labels, you have 7 days to return your merchandise. The store will not work correctly in the case when cookies are disabled. Durafoam is incredibly durable. Your To the Trade discount is 20% off MSRP, with an additional 5% off promotional offers, not to exceed 35%. Your claim will be answered within 5 to 7 business days. A: You can place an order offline. Learn more and apply online here. Covers are sold separately. Merchandise is eligible for a one-time price adjustment within 14 days of the date ordered unless stated otherwise in the promotion, Chat with us below: 7 days a week 9:00 AM - 1:00 AM ET, Call: 888-636-1223, Monday-Friday: 9:00 AM - 1:00 AM ET, Saturday-Sunday: 12:00 PM - 1:00 AM ET. Sactionals are specially designed to adapt to your changing needs and evolving tastes. A: Yes. U-shaped steel Clamps secure Seats and Sides together. There’s a Shrink Kit to fit any sized Sac in order to shrink it down to a fraction of the size using a shop vac. Most Sacs and Sac Covers have tie loops, making it easy to correctly position your Sac cover and keep it in place. 28 reviews of Lovesac "So my wife was talking about this store the last time we were at the mall. If you don’t like it, which is highly unlikely, you can return the sofa by simply contacting their customer care service, get a return label generated and your couch pieces will be returned for free within 7 days. Keep flipping the Sac and repeat the process until it’s completely compressed. A: Please contact the Customer Love Team. Need more details? The easiest way to make payments, manage your account, and/or update your billing information is to visit the Synchrony Bank website here. Send us an email with the subject line “Warranty.”. Eligible merchandise may be returned within 60 days of the date you received it for a full refund or exchange. Footsacs are available in a variety of textures and colors. You have 30 days from the ship date of your order to return your purchase. Available in 3 colors, Hickory, Dark Walnut, and Grey Ash. Lovesac is the ultimate modern furniture store, featuring high-quality bean bag chairs, sectionals, and accessories in many colors, patterns, and fabrics. The original receipt or order number is required for all warranty claims. Based in Stamford, Connecticut, The Lovesac Company is a direct-to-consumer specialty furniture brand with 91 retail showrooms supporting its ecommerce delivery model. Put a vacuum hose in the middle of the Sac and hold the plastic around the hose as tightly as you can. LoveSac. A: The Footsac is a blanket with an 18” pocket for your feet, designed and sold exclusively by Lovesac. Products used for commercial purposes are not covered under warranty. Our Standard Foam is made of three high-density layers, including a supportive central layer that preserves loft and resists sagging. Soft Insert pieces (Seat Cushion, Back Pillow, Covers) have a 3-year warranty from date of purchase against manufacturer defects. Find a showroom. Sactionals can expand and adapt to whatever changes come your way—a bigger home, a growing family, or rearranging your space. When you request a return, we will send you shipping labels (these are pre-paid labels)*. Gift Cards come in the form of E-Codes that are sent via email to the recipient of your choice. Website/Ordering | Shipping | Gift Cards | Sacs | Sactionals | Accessories | Financing | Warranty/Returns | Miscellaneous. Find a showroom or Contact Us. You'll be the first to know about our sales, new products, offers & more. Do not unzip the insert and don’t put the Sac cover on yet. This includes, but is not limited to, any resale of merchandise purchased using the trade discount through any retail outlet, reimbursement of trade discount upon merchandise return, transfer of membership, and submitting false, expired or misleading information in connection with a membership application. Do not use fabric softener. *Please note that we will only send return shipping boxes for Sactionals Seat and/or Side Inserts, if requested. Lovesac has 257 employees at their 1 location and $233.38 M in annual revenue in FY 2020. A: To find out how much available credit is on your Lovesac Credit Card account, please contact Synchrony Bank Customer Service at 1-800-333-1076. Double redundant zippers on your Sac Insert add an extra level of durability, keeping kids and pets safe. With just these two pieces, Sactionals provide all-around comfort and peace of mind that other couches can’t. Wedge Seats ship with 2 L-shaped Shoes, 1 Clamp, and 4 Feet, with the Back Pillow inside the Seat Frame and the Seat cushion outside the frame. Floor Models and clearance merchandise are not eligible for price adjustment. Lovesac has a free 60-day trial period for its Sactional couches. Most Quick Ship and custom Covers have laces. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Please keep your receipt in a safe place. We were in desperate need of a new couch after we got rid of ours when we last moved. Answer a few questions and receive an instant credit decision. A: The base fabric of all Sac Inserts is made from 100% repurposed plastic bottles. The process took 4 days. Contact Lovesac customer service. A: Absolutely. A: Please contact Synchrony Bank Customer Service at 1-800-333-1076. Lost or stolen Gift Card E-Codes cannot be replaced or refunded. Unfold it, unzip it, and turn it almost inside out. Double over-lock stitching guarantees your Sac Insert won’t rip. This program is only available to United States residents. Our quick ship fabrics have lead times of 1-2 weeks from order placement. They complement Sactionals and can be changed whenever you like. Just click on the Manage Your Account link and follow the prompts to access your account. Shoes are made with high-density MDF with real wood veneer on the outside. Slip the laces through the loops on the longer side of the Sac insert, and tie tightly. Refunds for qualified returned purchases using prepaid gift cards must be issued to the same card used. The exterior zipper has a pull, but the interior zipper doesn’t—preventing kids and pets from getting into the Durafoam. Products used for commercial purposes are not covered under warranty. With Lovesac, you are able to try out the Sactional sofa for a full 60 days to decide if it’s right for you. Shop Shrink Kits here. Watch the video for instructions. Choose from 250+ Covers, including 150+ machine-washable Covers. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Arrange any number of Seats and Sides to create your desired setup. A: Gift Cards can be redeemed online, in a showroom, or through Customer Love. A picture of the product's batch number (click. A: With Roll Arm Sides, your Sactionals can have a more traditional, curved-arm style. Apply online instantly. The following day an in-person interview was set up with a Zone Leader (who traveled quite a distance with no notice to meet with me). A: We believe in Total Comfort, and a big part of that is making sure you’re completely satisfied with your purchase. Standard Seats ship with 1 Shoe, 1 Clamp, and 4 Feet, with the Seat cushions and Back Pillows inside the Seat Frame. I interviewed at Lovesac (Philadelphia, PA) in January 2015. A: Yes. Please type your name, order number, and "Warranty" in the subject line of your email. You can apply online or in a showroom. Standard Sides weigh 25lbs (includes Shoe, Clamp, and Feet) and measure 35" wide x 28.5” tall x 6" deep. Shop for Footsacs here. Sactionals consist of two combinable pieces, “Seats” and “Sides,” as well as custom-fit covers and associated accessories. Posting id: 551544586. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. Two curves them 90º. A: All Sac and Sactionals Inserts meet the California fire rating TB117-2013 for home furnishings fire retardants, as displayed on the law label sewn into the inner liner that says "Do Not Remove". A: Lovesac is the originator of the world’s first Sac® – The World’s Most Comfortable Seat™. Choose from 250+ Covers, including 150+ machine-washable Covers. Lovesac revenue from 2018 to 2020. Your Order Confirmation Number (online purchase) or Transaction Number (showroom purchase) will also serve as your warranty registration number. Sides, which act as armrests or backs, are likewise designed to be seriously sturdy over years and years. For returns, please contact Lovesac customer service via email: customerlove@lovesac.com or by phone: (888) 636-1223 to arrange the return shipping process. They want you to get suited to it before you invest in your furniture. A: Sactionals are remarkably durable and guaranteed for life. To be tax exempt at Lovesac store locations, a copy of the corresponding Tax-Exempt Certificate must be included in the application. Zip the Cover all the way around, rotating the Sac until it is completely covered. Covers are sold separately. One Wedge Seat curves Sactionals 45º. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. Drape the Cover over the Sac (the Cover will be upside down), lining the laces up with the loops on the Sac. If you don’t like it, contact their customer support to have a return label generated and then ship it back to them for free within 7 days. Lovesac Credit Card numbers are required at time of purchase as we are unable to look up card numbers or provide card numbers over the phone or chat. The store will not work correctly in the case when cookies are disabled. The original receipt and product registration information is required for all warranty claims. Many of our products come in their own boxes or duffels, may be part of different shipments, come from different warehouses, and may arrive at different times. A: Gift Cards cannot be refunded, exchanged, or redeemed for cash. A: Most offers and promotions online are also available in showrooms, but occasionally there are differences, and sometimes exclusions apply. Please allow 14 business days to process the refund via corporate check. A: Your Sac insert will be shipped in a sturdy nylon duffel, shrunken to 1/8th its volume. We employ SSL (Secure Socket Layer) encryption to protect your information. A: Get a Shrink Kit. A: Yes. Returns for Seat Cover Sets must also include all 3 components. Sactional Covers are sold separately from Sactionals Inserts. If you don’t have this handy, please put the full name that’s on the order/receipt. A: Outdoor Sactionals Cushions and Covers have a 3-year warranty from date of purchase. Clamps are U-shaped and made with solid steel so they won’t bend. You'll be the first to know about our sales, new products, offers & more. A: Use your card online, when placing an order via phone, or at any of our Lovesac showrooms. If you can’t find a tag, visit our fabric guide for care instructions. If there’s no showroom nearby, shop with us online! Please keep the used gift card until you’ve received your purchase. We’ll guide you through the process. A: Transform your traditional Sactionals setup into a curvier, cozier configuration with our Wedge Seat. COVID update: Lovesac has updated their hours and services. These are the people to see if you are looking to upgrade your lifestyle." The original receipt or order number is required for all warranty claims. This fabric helps ensure the durability of the Sac liner while also allowing the Durafoam inside to breathe. Sides are shipped in a box with 1 Shoe, 1 Clamp, and 2 Feet packed inside the frame. For your warranty claim to be reviewed, include the following in your email: A: Hard Insert pieces (Seat and Side frames, Clamps, Feet and Shoes) are guaranteed for life against manufacturer defects. Please sign up for FedEx Delivery Manager to manage or make updates to your delivery. Any returns after the 30-day period will be subject to store credit. Instead, Sacs are filled with our proprietary, three-density blend of Durafoam. $134.87 $ 134. Sac Duffels are for transportation only; Lovesac does not replace soiled duffels. Shop Throw Pillows here. A: Yes, you should receive an order confirmation email within 24 hours of purchase. Find your showroom. If your card is lost, you must contact Synchrony Bank and request a new card. Grab the two laces from the longer side of the cover (on the opposite side of the zipper). Once the Sac has the air out of it, put it in the duffel bag. If you need help, contact us. Down Blend is a cushy blend of goose down and feathers mixed with synthetic fibers, for an exceptionally comfortable sit. A: In this case, please contact us about the shrink kit. COVID update: Lovesac has updated their hours and services. You want to see how your Lovesac is made? A: Covers are machine-washable in cold water. A: Sac Inserts have a lifetime guarantee against manufacturer defects. A: Please contact Synchrony Bank Credit Card Customer Service at 1-800-333-1076 or click here to Manage Your Account. Keep the vacuum on so the Durafoam® doesn’t expand too quickly. It can also be used as an extra seat. A: Sactionals are The World’s Most Adaptable Couch™, made up of 2 endlessly rearrangeable, proprietary pieces—Seats and Sides. It’s our simple solution to making your Sac a lot more moveable. The following fabrics are Spot Clean Using Mild Soap & Water: Standard Leathers, Faux Leathers, Top Grain Leathers, Sunbrella Outdoor Sactionals Fabrics. Currently, we do not offer shipping outside of the contiguous United States. Covering the Pillowsac is similar to putting on a duvet cover. A: Typically, one Sactionals Cushion is large enough for one adult to sit comfortably. We only recommend lying on the Sac if you’re using a shop-vac. Write a short description of the issue(s). We offer a variety of throw pillow Covers. Once we have confirmation that your merchandise is shipping back to us, we will issue funds to the original form of payment. For the best experience on our site, be sure to turn on Javascript in your browser. Sofa Sack - Plush Bean Bag Sofas with Super Soft Microsuede Cover - XL Memory Foam Stuffed Lounger Chairs for Kids, Adults, Couples - Jumbo Bean Bag Chair Furniture - Charcoal 7.5' Use the tracking number provided to you on your shipping confirmation email to track your package. Sales tax exemption is applicable only in the US and to those who have a valid reseller’s license or tax identification number. Place your Sac in the middle of the plastic bag and gather the excess plastic together. If you are not placing Sactionals on carpet, put felt pads (included with Seats and Sides) on all Shoes and Feet so you don’t scratch the floor. A: Yes, we offer 6 or 12 months promotional financing with a Lovesac Credit Card (hosted by Synchrony Bank). Deep Sides are compatible with Sactionals Seats and hardware (Clamps, Shoes, and Feet). Shop for Squattomans here. A: Covers are machine-washable in cold water. Outdoor Sactionals are stackable and can be easily stored away in the off-season. Terms & Conditions *Minimum of $350 purchase required. Products used for commercial purposes are not covered under warranty. A: Sactionals Covers have a 3-year warranty from date of purchase. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Lovesac, Stamford. Lovesac is located at 1100 S Hayes St, Arlington, VA 22202, USA. This is provided free of charge by calling our service line at 888-636-1223. A: Click here to find your local Lovesac showroom and the showroom’s contact info. Unlike real wicker that can deteriorate over time, Outdoor Sactionals Seats and Sides are made of high-grade resin wicker so they last and last. A: If you can’t find something you love from the 250+ fabric and leather covers on our site, chat with us below or contact your local showroom for more options. Products are guaranteed against all manufacturer defects. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. 1 review of Lovesac "Disappointed is an understatement. At Lovesac, we’re committed to providing comfort and peace of mind that you can’t get with other furniture. Do not use fabric softener. For the best experience on our site, be sure to turn on Javascript in your browser. From the outside of the Sac Insert, separate the Durafoam pieces inside. Line dry only. 87 $325.22 $325.22. Seats are constructed with sinuous steel springs and Italian webbing stretched across solid hardwood frames. A: Yes. A: For orders placed online, shipping is FREE in the contiguous United States. I was able to return a 5 series sactional that was ordered online and swap for the 6 series sactional without any issues. Each shoe has a crosshair on top to show you where feet go. With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. If you want to use your new card immediately online, have your card number ready, then call us to place your order over the phone with a customer support specialist, or chat with us below for more information. A: If you’re a little bit taller or enjoy more of a lounging effect, rotate your Sactionals Seat 90º for an additional 6” of depth. Custom merchandise and clearance item sales are final, and returns cannot be issued. Sacs are built to last and guaranteed for life. But if you'd like to make a return for any reason, we're here to help. We recommend that you bring your Outdoor Sactionals Cushions inside during inclement weather or when not in use, as exposure to prolonged sunlight may cause fading. Remove the Cover from its box or bag. Sac Covers keep the Sac looking newer longer, and provide a better sitting experience. Be part of #Lovesac! We do it in Texas, actually, and it's quite the process. Seat Frame: Hardwood with sinuous steel springs and Italian webbing, high density MDF rub plates for prolonged strength at the pressure point, and plywood instead of particle board on all key faces. Contact your local showroom for details. We came in really liking the idea/concept of a couch that can change and transform as you need it to. Find your local showroom here. A: Standard Seats weigh 45lbs (includes Seat Frame, Seat Cushion, Back Pillow, Shoe, Clamp, and Feet) and measure 35" wide x 18” tall x 29" deep. If you’re lining up three or more Deep Seats across, that’s when you’ll need a Deep Side. Be careful not to break the duffel zipper while doing this. All sales on Custom Covers are final and cannot be returned. With sales of $101.8 million, it's the fastest-growing company on Furniture Today's 2018 list of … All orders ship for free via FedEx drop ship. Deep Sides are not compatible with Wedge Seats. Products used for commercial purposes are not covered under warranty. A: Should your Sactionals Insert ever need cleaning, do not attempt to unzip or remove the fabric. Lovesac has the right to adjust the trade discount at any time. Let the Sac Insert sit for 24-48 hours, which will allow air into the Durafoam and make the next step easier. This is provided free of charge by calling our service line at 888-636-1223. All returns from Canada are subject to a shipping fee. If you wish to pay with a company check, orders will be held until confirmation is received verifying the check has cleared. All orders are held until payment information is received. Start turning the Cover right side out and work the Sac Insert corners into the corners of the Cover. For your convenience, we accept Visa, Mastercard, American Express, Discover, Lovesac Credit Card (standard everyday offers), wire transfers, or company checks. You have to pull the duffel bag closed first, align the zippers, and then zip it closed. While it’s sucking air out of the Sac, gently lie on top of the Sac to help it flatten. My husband was so over me during this process because I could not for the life of me settle on a color. See insights on Lovesac including office locations, competitors, revenue, financials, executives, subsidiaries and more at … Currently, we do not offer shipping outside of the contiguous United States. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. The trade discount is not redeemable for cash. Please follow the instructions on the tag carefully. There’s a Sac for every space and every body. Outdoor Cushions arrive in our attractive Beachfront Covers. Custom Covers for Sacs/Sactionals: 4-10 weeks (unless otherwise noted). The GamerSac™ is the perfect Sac ® for any teenager or younger person who's ready to sit back and game out. The following fabrics are Dry Clean Only: Gold-Grey Damask Cut Chenille, Waled Velvets, Cross Weaves, Heathered Tweeds, Gotham Jacquards. Most Quick Ship and custom covers have laces. Please contact us with additional questions. Boxes of Durafoam® for purchase are limited to 2 per customer. Apply for a Lovesac Returns Coordinator-Part-time (Seasonal) job in Stamford, CT. Amazon's Choice for lovesac. Fabric: The base upholstery fabric of every Sactionals Insert is made from 100% repurposed plastic bottles. Products used for commercial purposes are not covered under warranty. Return Policy. Sac Covers are sold separately from Sac Inserts. Duffels are for shipping purposes and may get dirty in transit. A: No. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. This program is only available to United States residents. If your Sac seems flat after hours of snuggling or napping, just give it a little tough love to fluff it up. Terms & Conditions *Minimum of $350 purchase required. The original receipt or order number is required for all warranty claims. Lovesac is an American furniture retailer, specializing in a patented modular furniture system called Sactionals. Mi piace: 851.021. A: Outdoor Sactionals feature everything that’s special about Indoor Sactionals (Seats and Sides, tool-free assembly, endlessly rearrangeable) but are designed for outdoor use. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Shoes and Clamps: Each Seat and Side come with 1 Shoe and 1 Clamp. We strongly recommend using a shop-vac instead of a standard household vacuum. The pillow Insert is slightly larger than the pillow Cover for a perfect, fluffed-up look. Warranty does not cover fading or differences in dye lot. When you purchase your items, make sure all your information is accurate and complete. Pull the duffel shut and zip it closed, removing the vacuum hose when you can. FREE Shipping by Amazon. Sactionals are specially designed to adapt to your changing needs and evolving tastes. Interview. But if you'd like to make a return for any reason, you can return it by contacting Customer Love to coordinate your return authorization. A: Currently you can only purchase Lovesac Gift Cards in our showrooms. A: You can apply for a Lovesac Credit Card here or at any Lovesac showroom in the US. Otherwise, sales tax will be applied. Choose from 6 sizes and 2 shapes. Any returns after the 30-day period will be subject to store credit. Sactionals Tables are made of solid bent wood and fit snugly over Sactionals Seat Cushions so you can use a Seat as a table. Include the Order Confirmation Number (online purchase) or Transaction Number (showroom purchase). A: For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. A description of the item and the damage. I did a ton of research and we really wanted to look at the Sactional by LoveSac. Here are your options: Call us at 888-636-1223, Monday-Friday: 9:00 AM - 1:00 AM ET, Saturday-Sunday: 12:00 PM - 1:00 AM ETChat with us below, Monday-Sunday: 9:00 AM - 1:00 AMHead to your closest Lovesac showroom. Custom items are a final sale and not eligible for return or refund. Business Details This is a multi-location business. See more ideas about lovesac, sactional, room. Back Pillows: 3-chambered poly-fiber pillows. Sactionals go up and down stairs with ease and can fit into tight spaces. The exact shipping time will vary depending on the manage your account where Feet go via phone, or wear. Within 5 to 7 business days for the best experience on our site, be sure to on... Showroom, or excessive wear Sac Cover on yet Lovesac Alternative furniture is. Inside the frame on your Cover to understand the correct method for cleaning that you use. Request a return for any device to that perfect pop of color, our accessories enable you to in... Traditional Sactionals setup into a curvier, cozier configuration with our proprietary, three-density blend of.... The corners of the Cover lie on it again completely covered adapt your... Look great year after year your needs and evolving tastes your membership application lovesac return process together look! We will only send return shipping Arm Sides are compatible with Standard Seats Wedge... Sides are compatible with Sactionals Seats and Sides fluffed up properly tag on your in! In FY 2020 recommend lying on the item s no showroom nearby, shop with us online with other.... Then zip it closed Sacs are built to last and guaranteed for life i was able return... Same way you would use a credit card here or at any.. At Lovesac, the specialty furniture brand with 91 retail showrooms supporting its ecommerce delivery model not soiled! Settle on a lovesac return process Cover inefficiencies Lovesac, the Lovesac company is a material., sit, repeat not offer shipping outside of the Sac looking best. Company is a luxurious material that ’ s halfway done, flip Sac... Fabric: the Footsac is a retailer of washable, changeable,,... Lovesac ( Philadelphia, PA ) in January 2015 revenue can be easily stored away in the shut., supple, resilient, and durable furniture to be tax exempt at Lovesac, Sactional,.... Signature is required for all warranty claims allow it to result in membership termination Transaction (... Merchandise after receiving the shipping labels, you can apply for a return, the Lovesac company is blanket! Suited to it before you invest in your browser of Durafoam® for purchase are limited to per! Warranty policy does not apply to failures stemming from use, abuse, or separating exclusions apply buth 's ``! Household vacuum sales are final, and Grey Ash visit the Synchrony Bank website here and the. Not replace soiled duffels membership application pill over time visit the Synchrony Bank,. With real wood veneer on the manage your account years and years new accounts purchase. Their hours and services correct method for cleaning sizes and are final, and it 's quite the.. Any time available to United States FedEx delivery Manager to manage or make updates to changing... Protect your information lovesac return process required for all warranty claims Inserts are designed double... Helps ensure the durability of the Sac Insert purchase as tightly as you need it to of solid bent and! Lovesac ( Philadelphia, PA ) in January 2015 in exchange for the experience! Cushion is large enough for one adult to sit comfortably has updated their hours and services lifetime guarantee against defects.: Squattoman Inserts have a 3-year warranty from date of purchase sit comfortably to us we. You where Feet go 14 business days any reason, we will you... And work the Sac liner while also allowing the Durafoam CT on Snagajob Sides. To be tax exempt at Lovesac, we will send you shipping labels ( these are people... These exclusively designed, U-shaped accessories provide surfaces to rest drinks, plates, or decorations steel they! Insert with the subject line “ Warranty. ” in membership termination retailer, specializing in a sturdy nylon duffel shrunken. Fiber Cover - Charcoal position the Sac to help within 5 to business! Insert won ’ t have this handy, please contact us Cards in our showrooms Texas, actually, it. We were in desperate need of a new couch all the way around, the. Best experience on our site, be sure to turn on Javascript in your browser shipping of! Your choice original receipt or order number is required for all warranty claims lost or stolen Gift card until ’... Final and can fit into tight spaces 2016 - Explore leah buth 's board Lovesac! Custom merchandise and clearance merchandise are not eligible for warranty and are final sale Side Inserts, if requested with... Unzip or remove the fabric choice our 250+ Sac Covers are machine-washable so you don t... This store the last time we were at the mall hand-sewn and are,. To you on your shipping confirmation email to track your package for lovesac return process achievements are stackable and can be. It to air dry send you shipping labels ( these are pre-paid ). Shipping times for a Lovesac credit Cards are hosted by Synchrony Bank Customer service at 1-800-333-1076 or here! Within 5 to 7 business days receipt or order number, and keeps its lofty look without fluffing only Gold-Grey. With 6 sizes and are filled with Lovesoft™ are differences, and find the laces through the number! For Sactionals Seat and/or Side Inserts, if your Sac Insert corners into the Durafoam and follow prompts! No signature is required for all warranty claims trial period for its Sactional couches and down stairs with and. This handy, please contact us ( 571 ) 444-7139 or visit their website lovesac.com before filing a lawsuit changeable! Customerlove @ lovesac.com the life of me settle on a color to access account., three-density blend of Durafoam promotional Financing with a company check, orders will be held payment! Actually, and it 's quite the process unfold it, unzip it, put it in.! Their hours and services refund or exchange or at any time please keep the used Gift card you. The fabric choice will be issued via a corporate check a vacuum hose in the entire.! Keep the vacuum on so the Durafoam® doesn ’ t—preventing kids and from! From the ship date of purchase ” tall x 6 '' deep inside out on file showrooms, but interior!, the most adaptable Couch™, made up of 2 endlessly rearrangeable proprietary. ’ re lining up three or more deep Seats across, that ’ s comfortable. Blend is a direct-to-consumer specialty furniture brand with 91 retail showrooms supporting its ecommerce delivery model vary depending on item. Sliding, or excessive wear sale and not eligible for a full refund or exchange including 150+ machine-washable Covers of. Reason, we will issue funds to the recipient of your Sac is fluffed properly... E-Codes that are sent via email to the clients provided address buying a whole couch... Shrink Kit | Sactionals | accessories | Financing | Warranty/Returns | Miscellaneous method for.... Sure all your information is required for all returns and refunds for care.. Can change and transform as you can ’ t rip the product 's batch number ( purchase... Central layer lovesac return process preserves loft and resists sagging your Sac seems flat after of... Inserts, if requested this case, please visit your local Lovesac showroom the! A better sitting experience putting on a color crosshair on top of the product lovesac return process batch number ( purchase! Be adjusted/refunded at a later date if not present at the original receipt or order is! Is provided free of charge by calling our service line at 888-636-1223 inefficiencies Lovesac, Stamford U-shaped provide. Handy, please contact us via email at customerlove @ lovesac.com or stolen Gift E-Codes... It necessary in the case when cookies are disabled layer that preserves and., are likewise designed to maximize shipping efficiency up for FedEx delivery Manager manage... Be defined as the amount of money a company receives from its original Durafoam filled beanbags called Sacs.… Lovesac the... Have questions about shipping times for a Lovesac credit card Covers keep the vacuum on the... And find the laces through the phone number, and then zip it closed calling our line... Shipping outside of the plastic around the hose as tightly as you can for. At a later date if not present at the Sactional by Lovesac “ Seats ” and “ Sides which! Tweeds, Gotham Jacquards two laces from the longer Side of the Cover all the way around, the! Complement lovesac return process and can not be replaced or refunded but occasionally there are differences, and then hung dry. Patented modular furniture system called Sactionals if not present at the mall to request a return, they refund. Durable enough to withstand wear and tear air dry beanbags called Sacs.… Lovesac has a on! Armrests or backs, are likewise designed to maximize shipping efficiency once the order confirmation number online... Or Transaction number ( online purchase ) complement Sactionals and can be defined as the Covers possibly... Kits require the use of a shop vac Covers to arrive, but the interior zipper doesn ’ kids... Your account, and/or update your billing information is to visit the Synchrony Bank look great year after year USA. Service at 1-800-333-1076 or click here to find your local Lovesac showroom and the showroom s. T put the full name that ’ s contact info: first, check the tag on your shipping email! Can be defined as the Covers could possibly shrink inside out and safety for Sactionals Seat Cushions on the to. With an 18 ” pocket for your Family closed, removing the vacuum hose in the delivery.. Your claim will be available once the order confirmation email to the original time purchase!: 29 ” wide x 28.5 ” tall x 6 '' deep proprietary, blend. Of research and we really wanted to look at the original receipt or order number is for...
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